We understand that a funeral is an emotional family event.

 

That's why it's comforting to deal with an experienced and reliable funeral director, who understands all the special needs of your family. Our team of professionally trained staff will carefully guide you through the many decisions and choices, to ensure your loved one's funeral is a fitting reflection of their life.

 

Our role is to understand and assist you with the practical aspects of a funeral, such as care of your loved one, coordinating when and where the funeral will be held and being available for the family in dealing with this difficult time.

 

We will guide you through the process of choosing a Celebrant, music and other touches that reflect the life of your loved one.

Our objective is to be a caring and trusted adviser to the family and play a central, but unobtrusive role in such an important family event. As death can occur in many different circumstances and can cause some distress; we are there to ease the stress of the necessary arrangements to:

Both of these usually need to happen within 24 hours after death occurs.

Our caring staff will be there to assistance during this time and are available 24/7 on

 

 

Our initial meeting is called "the arrangement conference" and can take place in the privacy and comfort of your home or place of your choice and convenience. During this meeting our caring funeral consultant will assist you decide on all the many important aspects of the funeral.

 

There will also be a need to complete a number of legal forms.

The duration of the arrangement conference will depend on you and our consultant will be prepared to spend as much time as is necessary to ensure that all the final wishes of your loved one have been fulfilled.

 

During the meeting, we record the decisions and choices made in a contract, and other documents, and leave you with a detailed estimate of the costs and disbursements associated with the funeral. Our Funeral Consultant will also ask you to supply clothing that your loved one will be dressed in.  If you are undecided as to which clothing will be used we can arrange for collection of these garments at another suitable time.

 

As there is often sometime between the death and the arrangement conference, there are a number of things you can do to prepare for this meeting, such as: 

It is also helpful to gather the personal details that are required to legally register the death with the office of Births, Deaths & Marriages. Once the death is registered, Births, Deaths & Marriages will send you a formal death certificate, which is often needed in relation to any legal and estate issues that may need to be attended to.

 

After the initial arrangement conference, we follow through on the various decisions made.

The many hours of planning and behind the scenes work we carry out is vital to ensuring the funeral is carried out in accordance with all your wishes. On the day of the funeral, you will meet one of our experienced funeral conductors, who is responsible for coordinating all aspects of the service. This will often be the consultant who assisted you make the arrangements.

Our conductor's primary focus is to ensure the service runs smoothly and that the day is as comfortable for you and your family as possible.